Privacy policy

PRIVACY POLICY OF NOVANY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://novany.shop/

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, cookie information, and browsing behavior within the site (such as pages viewed and products seen). We refer to this as “Device Information.”

When you make or attempt to make a purchase, we collect information such as your name, billing address, shipping address, email address, and phone number. We refer to this as “Order Information.”

We do not store full credit card details or payment data, as these are securely processed by third-party payment providers.

When we refer to “Personal Information” in this policy, we are referring to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the information collected to:

- Process and manage orders

- Arrange shipping and delivery

- Send confirmations and customer support

- Detect fraud or potential risks

- Improve and optimize our website

- Analyze user behavior

- Send promotions or advertisements if you have given consent

SHARING YOUR INFORMATION

We share your information with third parties necessary to operate our business, including:

- Payment processors

- Shipping and logistics companies

- Digital marketing and analytics tools (such as Google Ads and Meta Ads)

We may also share your information when required by law or competent authorities.

ADVERTISING AND GOOGLE ADS

We use technologies such as Google Ads and other advertising platforms to show relevant ads. These platforms may use cookies and similar technologies to:

- Measure ad performance

- Display interest-based advertising

- Perform remarketing (show ads to users who have visited the site)

You can manage or disable ad personalization through your browser settings or at:

https://adssettings.google.com

COOKIES

We use cookies to enhance user experience, analyze website traffic, and personalize content and advertising. You can disable cookies through your browser settings.

YOUR RIGHTS

You have the right to:

- Access your personal data

- Request correction or deletion of your data

- Withdraw your consent at any time

To exercise these rights, you may contact us.

DATA RETENTION

We retain order information for administrative, legal, and support purposes unless you request its deletion.

MINORS

This site is not intended for individuals under the age of 18.

CHANGES

We may update this Privacy Policy from time to time to comply with legal requirements or improve our services.

CONTACT

Email: supportnovany@gmail.com

Address: Av. Nueva Prosperina, Guayaquil, 090602, Ecuador